Terms of Service

Livewell Dental Terms of Service

Effective Date: May 20, 2026

These Terms of Service govern your use of Livewell Dental's website, SMS communications, and patient services. By using our website or contacting our office, you agree to these terms and all applicable laws.

1. Use of Our Services

By accessing livewelldentalva.com or contacting our office, you confirm that you have read and agree to these Terms of Service. If you do not agree, please refrain from using our Site or submitting any personal information.

2. SMS and A2P 10DLC Consent

By providing your mobile number, you consent to receive SMS messages from Livewell Dental for:

Appointment reminders
Scheduling updates and confirmations
Patient instructions and follow-up communications
Promotional offers, if opted in

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact our office at 703-690-0102.

3. Patient Responsibility

Patients agree to:

Provide accurate personal and health information
Arrive on time for scheduled visits
Follow appointment and treatment guidelines
Comply with recommended treatment plans
Notify our office of any changes to contact information or medical history

4. Website Content

All content on our website is for general informational purposes only and does not replace professional dental advice, diagnosis, or treatment. Always seek the advice of Dr. Chris Kim or another qualified healthcare provider with any questions you may have regarding dental conditions or treatments.

5. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of Livewell Dental and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this Site without prior written permission.

6. Privacy and HIPAA Compliance

Livewell Dental complies with HIPAA regulations and maintains strict patient privacy standards. For details on how we collect, use, and protect your information, please review our Privacy Policy.

7. Limitation of Liability

Livewell Dental and its staff are not liable for damages arising from website use, SMS communication delays, technical issues, reliance on online information, or scheduling errors. Emergency dental situations should be addressed by calling our office directly at 703-690-0102 or seeking immediate medical attention.

8. Third-Party Links

Our website may include links to third-party websites for patient convenience. Livewell Dental does not control, endorse, or take responsibility for the content, privacy practices, or accuracy of any third-party sites.

9. Appointment Cancellation Policy

Patients are expected to provide at least 24 hours notice for appointment cancellations or rescheduling. Late cancellations or no-shows may result in fees to cover reserved appointment time.

10. Payment and Insurance

Patients are responsible for payment of services rendered. While Livewell Dental works with many insurance providers, patients remain ultimately responsible for all charges. Co-payments are due at the time of service.

11. Updates to These Terms

We may update these Terms of Service at any time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated terms.